Designing AI for the Non-AI User: Uxiom’s Multi-Market Chatbot
ClientUXIOM AI
SectorAI, SaaS, Multi Industry Chatbot
OfferingAI SaaS, Chatbot
Designing AI for the Non-AI User: Uxiom’s Multi-Market Chatbot
Uxiom AI is a configurable AI chatbot platform designed for users who may be new to AI but need powerful, domain-specific capabilities. Built for adoption across industries from healthcare to ecommerce. Uxiom lets organizations deploy their own AI assistant, complete with custom prompt libraries and use case templates.
Admins configure the experience by creating task-based prompt sets. End-users simply upload data, select from a list of relevant tasks, and let the chatbot perform specialized analysis, no technical knowledge required.
Our role was to design the entire UX and UI for Uxiom, from wireframes and prototypes to high-fidelity visuals, component systems, and final deliverables.
Project Goals & Solution
Goals
-
Design a chatbot interface that feels familiar yet flexible
-
Make it easy for non-technical users to interact with AI in their specific industry
-
Allow admins to create modular prompt libraries and tasks
-
Build a UI framework that scales across verticals
Key Features Designed
-
Prompt-based task workflows
-
Admin dashboard with prompt group creation
-
Multi-user support within organizations
-
Data upload (CSV, XLSX, etc.) with instant AI analysis
-
Scalable component library for charts, answers, feedback, and task flows